faq’s info

Faq's, info

Institutional Purchasing

Institutional sales, Purchase Orders are accepted from most educational institutions, hospitals and other institutions. You must call us or email your order or purchase order for acceptance of your purchase order.  Pricing and shipping costs will be supplied upon request. Purchase orders must be confirmed by email, fax or mail with contact name and number so we can confirm we have your information.  Tax exempt orders will require your Tax Exemption Number and/or documentation for the exemption.

GST of 5% will be applied to your order.  PST will apply to BC orders.

Individual Sales

All Canadian residents will be charged 5% GST to goods & freight total plus any applicable provincial taxes and or HST.

On-line and individual orders are paid via PayPal unless you contact us for an alternate method.  For E-Transfers just call us for processing details.  Payment by any other method, please call or email your order and we will confirm your total invoice and payment method.  Please allow up to 5 days for shipping for all orders.  When stock is not available for immediate delivery, we will process your order and then contact you.  We will then advise a delivery date.  If you need it for a specific date, it is best to let us know so we can make the appropriate arrangements.  Please feel free to call us to discuss your specific needs.  We would love to hear from you and work with you.

  • PayPal
  • E-transfers


All prices are noted in Canadian funds.